Cape Town, South Africa
Help Desk Operator Team Lead at Tag Worldwide
My MTA certification has helped me tremendously since the eight months I have obtained it. From my initial job as a Help Desk Operator supporting users on a global marketing resource portal, I have applied my software development fundamentals to help users with various issues they experience on a web based software toolkit. The knowledge I have obtained helped me understand how software works and what can be done to improve their user experience.
Yes, MTA supplies a solid foundation into the world of software development.